Self exclusion refund


New member
Aug 1, 2020
Hi I’m wondering if anyone can help and for some advice please.

i registered with gam stop over a year ago - i was banned from all casinos except Boyle sports who regularly started emailing me enticing me to play with them.
i took a risk re joining back up expecting to be declined and they let me join - approving my I.D and address.
i used my full name / dob / address yet I have a new email address.
i went on to loose over 2k - do I have a case here? Was anyone successful in getting their deposits back atall? Gam stop have advised me given my details were the same I registered with I should be entitled to my deposits.
worried that I have a new email address that this voids that - yes I understand I have a problem.
but this is a serious breech of their license,any similar situations and good outcomes?


New member
Nov 20, 2012
Lookup Jimmy Justice on twitter or try the complaint button on the right of this page.
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