looks like royalbloodclub.com took my money :(

pokerpetje

New member
Joined
Sep 22, 2013
Messages
8
after winning 400eu i made a withdraw but the next day it was reversed.
my account was blocked and i must contact live help.
they told me that my account was under investigation.
now after 4 weeks and about 20 times contact the live help they can still not tell me what the problem is.
they only tell me it,s still under investigation and i must just wait.

did they robbed me??
 

BMR Forum

Administrator
Staff member
Joined
Nov 15, 2012
Messages
288
Bookmakers Review does not get involved with casino complaints as we don't have the expertise to deal with them.

I suppose what you can do is find out where the casino is licensed and submit an official complaint. I also understand that casino software providers have their internal complaint offices, so if you can determine what company powers royalbloodclub.com you can complain to them as well.
 

pokerpetje

New member
Joined
Sep 22, 2013
Messages
8
today the unblocked my account .
problem solved.
but i still dont know what the problem was ?
 

BMR Forum

Administrator
Staff member
Joined
Nov 15, 2012
Messages
288
It's hard to say. Maybe it was just a random investigation and when they realized that you did nothing wrong they unblocked your account.

It also appears that the Bookmakers Review page dedicated to royalbloodclub.com and this discussion come up on top of search engine results when you search for "royalbloodclub.com" and "royal blood club", so there is always the possibility they did not want to risk a bad rating.

Either way be very careful as they are an OddsMatrix-powered site and that's not good news.
 

yaroslav21

New member
Joined
Nov 18, 2013
Messages
1
Hello, people,
I want to write and warn all players who wishes to be registered on a site royalbloodclub.com
I was REGISTERED and got an award of 100 euro,
I made some bets, won 1000 euro and decided to check the account that without delays
to receive payout, they answered me why I insist on check, and that they understand
check only after the order first payout. I wrote that I don't know who you and as you work are
and I want to make check and to be sure that my account will be checked.
I wrote that while I won't play because I want to check the account. To me answered:

Dear Client,

Your account will be checked during all the stages of your stay,
in addition considering your insistence in having your account verified
we have sent your account full verification once full account verification
is done we shall let you know.

Regards,

Member Support
www.royalbloodclub.com
support@royalbloodclub.com
--------------------------

in an hour they to me closed the account and wrote:

Dear Client,

We thank you for your email.

Your account is blocked due to Bonus abuse and multiple accounts our desiccation is final.

Regards,
Member Support
www.royalbloodclub.com
support@royalbloodclub.com
--------------------------

I answered them that never had other accounts on your site, but it is useless, they any more didn't answer me.
I wrote to LGA, but they don't answer.
Today to me money - my deposit - 100 euro came.
They took away from me 935 euro. Here such history. I think to this site it is impossible to trust.
Already solve. For me the lesson is received and I never any more won't trust in ODDSMATRIX.
 
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