Heritage not honouring Scratch off Rollover

Stallion

Stallion

Joined
Oct 19, 2021
Messages
149
Hi,
I got the Heritage scratch off like some people did here; I got a 100% deposit bonus with a 5x rollover. I am currently going back and forth with Heritage customer service and they say it's a 10x rollover. Is anyone else having these issues with Heritage??
 

teacher10

teacher10

Joined
Nov 1, 2021
Messages
546
That's a bummer. It definitely says 5x rollover
Screen-Shot-2022-12-19-at-5-24-39-PM.png


I too got a 100% deposit bonus but I wasn't able to take advantage of it because my account is up overall. Now I wish I had the Heritage hat.
 

Stallion

Stallion

Joined
Oct 19, 2021
Messages
149
Yeah it says 5x rollover, but the customer service says 10x. I have other options than Heritage.
 

Stallion

Stallion

Joined
Oct 19, 2021
Messages
149
I just got an E-mail from Heritage saying " After speaking with Management they will honor the 5X rollover"

Heritage came through!!!!
 

BigJay

BigJay

Joined
Oct 28, 2021
Messages
4,156
I just got an E-mail from Heritage saying " After speaking with Management they will honor the 5X rollover"

Heritage came through!!!!
Shouldn’t have come to this but glad it worked out. Doubt they’d have honored it without the BMR post
 

Pimike

Pimike

Joined
Oct 30, 2021
Messages
6,012
It says 5x on bonus

what it didn’t say was 5x on deposit too

I believe that was the intent
 
Top