Dafabet Doesn't what to pay out

youngarsenal

New member
Joined
Aug 3, 2018
Messages
3
So I was watching a live game in india/sikkim the league was sikkim premier league and I betted on that league. my bet was under 4.5 goals. the match ended 3-1 but I guess the guy who was covering the game inplay for Dafabet in the ground gave a extra goals which made that 4-1. as I was live at game watching I know the match had ended 3-1 and the club office page the sikkim football federation page all his posted that the match have ended 3-1 but still the Dafabet refuse to believe and refuse to pay me out.

I even checked with other bookmakers and Bet365 confirmed indeed the score was 3-1 not not 4-1


can any one help me out with this? what action can I take against them?
 
Last edited by a moderator:

quincunx

Member
Joined
Nov 20, 2012
Messages
668
Dafabet can't decide what the results were themselves - they have to use some sort of data provider/official source.So ask them which one they have used for this result,and then contact that provider/source to check what has happened.
 
Last edited:

youngarsenal

New member
Joined
Aug 3, 2018
Messages
3
Dafabet can't decide what the results were themselves - they have to use some sort of data provider/official source.So ask them which one they have used for this result,and then contact that provider/source to check what has happened.

They Have used https://777score.ph/football/matches/aakraman-xi-boys-club-03-08-2018-604066 as a source upon contacing them they expected they made a error without verification and will update the correct FT score ASAP. I told this to Dafabet they are not will tho listen the will winning bet was over 4k euros .
 

youngarsenal

New member
Joined
Aug 3, 2018
Messages
3
Dafabet can't decide what the results were themselves - they have to use some sort of data provider/official source.So ask them which one they have used for this result,and then contact that provider/source to check what has happened.

Please use the BMR complaint form, https://www.bookmakersreview.com/player-complaints/ to file a formal complaint with us and we'll contact them to resolve this matter.

I have already done that. Thanks.
 

quincunx

Member
Joined
Nov 20, 2012
Messages
668
It might be worth checking that the source has updated the result correctly,and then contacting Dafabet and pointing that out.If they still refuse to listen,try to get their written response [email or livechat transcript ].
 
Top