Capitolbet.com cancelled all my bets

Vyachesko

New member
Joined
Apr 22, 2013
Messages
1
Hello! February 25 I deposit 150 euros on Capitolbet.com. Received a bonus of 75 euros. Made about 48 bets totaling amount more than 2600 euro. Bonus rollover conditions were to make bets on the amount of 2250 euro for 20 days, only bets maximum amount 50 euro count towards the wagering requirements. I do not fully understand what is at once difficult conditions when I made a deposit, but nevertheless fulfilled them. March 21 ordered the money to pay out at the amount of 460 euros. Then got a request to send the documents. After I send my documents, in 5 minutes support was told that my account is under investigation and suspected of bonus abusing . My account was blocked. March 25 I received a message that all my bets canceled and now my account is active and I can made bet. On my account now I have only a sum of my deposit (150 euro). I tried to withdraw it, but I wrote letter from support that I must to bet on the amount of my deposit to withdrawal. March 26 I filed a complaint about this bookmaker in the LGA Malta (complaints@lga.org.mt) and Curacao egaming (info@curacao-egaming.com) but still have not received any response. I am an honest player and did honest bets. I did not violate any of their rules. I meet for the first time with a similar case of blatant theft. Apparently this bookmaker the bankrupt and they simply decided to steal my money. Sorry for my bad English.
 

G-Man

New member
Joined
Nov 15, 2012
Messages
168
Another OddsMatrix Sportsbook operation. Have you tried to contact OddsMatrix?
Are you based in Turkey? You mention that you have heard that Capitolbet is bankrupt, can you elaborate?
 

pier0

New member
Joined
Nov 15, 2012
Messages
234
In July 2012, <a href="https://www.bookmakersreview.com/bookmakers-rating-news/oddsmatrix-enters-bmr-red-list-unethical-practices/44640">BMR added Oddsmatrix to the Red list</a> and clearly said "Stay away from all OddsMatrix bookmakers".

If players disregard our advice and continue to open accounts with these incompetents, there is not much we can do other than report yet another case of confiscation of winnings.
 

quincunx

Member
Joined
Nov 20, 2012
Messages
668
TBF Capitolbet did market pretty aggressively - just shows the dangers of being impressed by that.
 
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