betsson scam!!!

este

New member
Joined
Mar 14, 2014
Messages
4
hi, i want everybody knows of this unbelievable story with this company

i had an account with them since august of last year, and i always deposited and made withdrawls without problems after passing through verification process (including scans of passport, id and all the documents they asked for)
one week ago, after i realized that my betting limits were so low to continue to use their service, i decided to withdraw all my money,
considering i didnt recveive my money i checked my email and my account with them and i realzied that after cancelling the withdrawl they sent me an email saying they wanted to talk to me by telephone
very strange request but fo course i accepted, they called me and they asked my personal details (like name adress telephone number and so on) that i confirmed then they asked me on which i use to gamble and i repsonded sports but only football then the girl on telephone started to do strange questions like for example first deposit (amount and date), last deposit (amount and date), last bet amount and date, of course facing these questions i had hesitation, which person in this world can remember the date and amount of first deposit??
however with the help of cronology of my betsson account i responded to this and a lot more of strange questions that i felt the girl on the other side was just doing to put me umcomfortable, infact i also asked why so many questions?? and the girl said is just a verification process, she also asked me if i were the only person to have access to the account and i said of course yes
at the end of the conversation she told me we will write you an email
with my surprise the next morning i realzied i receved back on my skrill account all deposits that i did on betsson from august 2013 until february 2014 !!!!! of course they didnt write me neither an email
so i contacted them again and they repsonded me stating they confiscated all my winnings because there was incosistency in my answers during my "telephone examination"..... is this a joke?? are they serious? how can a site operate like this?? incosistency of what??
i responded to all the questions and in a correct way, if in some i had hesitation it was becasue it was objectively impossible to remember the dates of the transactions they were asking me, anyway i repsonded to EVERY QUESTION they did
to be sincere i feel scammed and i dont know what to do, a site cant operate like this,
i did my verification with them a lot of time before, now just because i want to withdraw all my money thye create a lot of problems just to not to páy, no its not good like this, avoid them at all costs
anyway from my request of 4826,37 euros they returned me just 3300 that is the amount of my total deposit so they are in debit of 1526,37 euros with me
what they are doing is illegal
i hope bookmakersreview can help me in this matter,
regards
 

texmex45

New member
Joined
Mar 17, 2014
Messages
5
Yes, I had the same experience with the decreasing betting limits - thats a clear sign that they want to check You out by Phone. If that procedure fails they return the paid in cash only...
 

Putrik

New member
Joined
Jun 16, 2013
Messages
6
They are terrible! Ive lost money almost the same way and i dont know what to do.
 

este

New member
Joined
Mar 14, 2014
Messages
4
Putrik said:
<p>They are terrible! Ive lost money almost the same way and i dont know what to do.</p>
fill a complaint like me, becasue companies like this shouldnt exist
anyway i would like to receive an answer from someone of bookmakersforum casue i already filled a complaint but i didnt hear back anyone
i hope for real you can help me to recover my money that got stealen. thanks
 

Putrik

New member
Joined
Jun 16, 2013
Messages
6
Unfourtunatelly it doesnt seems easy to get help with this este. Ive filled in a complaint here at bookmakersreview. Ive even contacted where betsson got their licence from. But many weeks now and nothing happens, and when i try to contact again no answer.
 

este

New member
Joined
Mar 14, 2014
Messages
4
hi this is the last email i received from you
"Hi,

We were having email server issues. We are following up for you."
then i tried to write you back but i got the messagge
Mail delivery failed: returning message to sender‏

please can you update me here about my situation?
thanks
 

este

New member
Joined
Mar 14, 2014
Messages
4
este said:
<p>hi this is the last email i received from you<br />
"Hi,</p>
<p>We were having email server issues. We are following up for you."<br />
then i tried to write you back but i got the messagge<br />
Mail delivery failed: returning message to sender‏</p>
<p>please can you update me here about my situation?<br />
thanks</p>
i would like to know why i never received your support about my dispute, i see on the home page, that a lot of people are having the same trouble with rivalo
i wrote you several emails to disputes@bookmakersreview.com i exaplined in detail my dispute but i never received an answer from you....
 

BMR Forum

Administrator
Staff member
Joined
Nov 15, 2012
Messages
288
este said:
<blockquote class="quote-msg quote-nest-1 odd"><p><em class="placeholder">este</em> wrote:
</p><p>hi this is the last email i received from you<br />
"Hi,</p>
<p>We were having email server issues. We are following up for you."<br />
then i tried to write you back but i got the messagge<br />
Mail delivery failed: returning message to sender‏</p>
<p>please can you update me here about my situation?<br />
thanks</p>
</blockquote>
<p>i would like to know why i never received your support about my dispute, i see on the home page, that a lot of people are having the same trouble with rivalo<br />
i wrote you several emails to <a href="mailto:disputes@bookmakersreview.com">disputes@bookmakersreview.com</a> i exaplined in detail my dispute but i never received an answer from you....</p>
Please check your email for a reply. :)
 

borislav

New member
Joined
Feb 5, 2014
Messages
5
Does anyone have any progress with these scammers to me is not enough that my money confiscated € 7100, but wrote to me that he would judge me, I do not know what you want the money?
 
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