Betfair took my winnings

Poorii

New member
They closed my account without any explanation, i had 127$ in my account, after they asked for documents and i provided all of them, they just refunded 40$ and confiscated the rest of it. Please do something for me, i live in a very poor country and this amount of money is very high, i promised my son to buy him a bicycle
 

BMR Sandy

Moderator
Staff member
Poorii, welcome to BMR forum and sorry to hear your situation, but books will not close your account without any possible reasons. Did they mention any violation of thier T&C?
 

Poorii

New member
No they didnt made any explanation.
they just said my account is closed the decision is made by bussiness department
 

BMR_Brad

Moderator
Staff member
Betfair has given him no reason apart from this is a business decision. Three times.

I'd normally think that means it is not about ID problems or anything like that.

A business decision usually means they don't like the way you are betting.

Did you use the exchange or the sportsbook?
 

Poorii

New member
Hi brad.
i was using their sportsbook.
there is no problem with my documents, they asked me to provide my documents twice, i sent whatever they wanted, even high resolution, they didnt find any excuse there
 
Please keep everyone updated with how you go with this. It's a bit strange of them to close your account with no explanation if your documents are ok and you just made normal bets.
 

BMR_Brad

Moderator
Staff member
Hi brad.
i was using their sportsbook.
there is no problem with my documents, they asked me to provide my documents twice, i sent whatever they wanted, even high resolution, they didnt find any excuse there

Have you heard of anyone else in your local area who has been penalized too?

I wonder if it could be about your country as much as you.
 

Poorii

New member
I dont know, i heard that betfair gives a hard time to bangladeshi people for payout.
but no proof, just heard from one person,
however, they not just give a hard time, they stole my winnings
 

Poorii

New member
Hi, of course. I also formed a complaint to Malta gaming authority, i'll just have to wait to see how it goes
 

Poorii

New member
Nothing.
they took it.
even malta gaming authority couldnt do anything, they said because i have created multi accounts, which is a lie, when they closed my account, i wanted to talk to live chat, and in order to talk to live chat you have to be logged in, and i was closed, so i created an account and told them i created this just to talk to you and excuse this. However, this happened after they closed my account, not prior to it. I gave them a really good excuse to shut malta gaming authority
 
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