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After another frustating day with this book I sent in a 3375 words essay detailing all of their bugs and issues along with videos and screenshots, including this bug that they still haven't bothered to sort after 5 months. (Unless they did recently, I don't check all the time). I don't know why...

It is, but they don't care. As for the video, it does have my personal info so no I'm not comfortable about sending it to people other than the likes of the company itself and BMR.

3 months with this now. After they told me this was resolved earlier this month, I told them that was not the case. They asked me to send a video of this. This is just their standard stalling answer, but I did send a newly recorded video like they asked me to and I have not heard back since.

If you just want to watch games, Bet365 is the best streaming platform imo as they have more rights than others and for most part are well organized with their streaming. They did slow their streams down a few years ago though so not good for live betting purposes anymore.

Mostly back to normal now. Hope it stays that way and this maintenance didn't result in any new and longterm issues.

Live was back in full for a short while (4-5 hours later than the site came back), but now entire live has fallen apart and they've taken it down. Maintenance always makes things worse, not just with BM but other books too.

Some are back (they have been since site came back 2.5 hrs ago), but instead of 20-30 live markets up on various sports (there would be 10 on tennis alone), they offer 3 e-sports markets, 1 tennis and 2 soccer. Still an auto message about site issues on their chat so not sure if they just...

Usual garbage from them today. They were having maintenance today, most likely without fixing any of their several bugs. It was scheduled to be an hour. It took 2. An additional hour has now passed and they haven't got live betting back (I am being told they're still working on it) so this 1 hr...

No need to actually, I just did some testing on my own. Issue has not been resolved and they were lying/guessing/being clueless as always.

yeah, thanks for checking with them, BMR Disputes. I sent them another email this week asking for email. Then they did the "We are not aware of this" thing. I then sent another email pointing out the issues had been going on since March and had been reported by several people. I was then told...

Do JB/Galaxy Sports have all the tech issues/bugs that BM does?

No surprise, but nine weeks after this bug was spotted and reported they still haven't fixed it. I asked them if they had and they couldn't say, but I did some testing of my own for minimal stakes and can confirm bets are still accepted at worse odds. How they can be one of the industry leaders...

They did reply to me eventually to my question about why the bet wasn't voided. "At the time it was under review was graded, we could do an adjustment to the account but the bet was a winning bet , that's why we didn't deleted." So kudos to them for not free rolling and this worked out for me...

I've had some more experience on this in the past days. Short version: There is no constistency whatsoever in how they deal with this. I had two cases in where I did exactly the same thing, contacted them immediately via chat telling them I had had a bet accepted at lower odds due to a glitch...

Six weeks and this bug is still happening. I recorded all my screen activity today so I had video in case this bug happened. It did (-312 bet on tennis accepted at -440). I immediately contacted live chat and said I wanted my bet voided, and I mentioned I had video. And three minutes later, the...

At least they sorted this one quickly. No such issues at the moment.

Not possible to log in today. Same issue that's been happening a few times recently. I report it to chat agent, they don't acknowledge that there is an issue, instead they persist that I clear cache and cookies and change passwords.

Sportbettor5, that was a book/exchange called BetOnBet.

In my opinion, if you explain the issue with the book in a polite manner, there's a decent chance they will be accomodating. I would not bring up betpoints, just be thankful that they let you play there, betpoints are not for winning customers anyway. I wouldn't worry about BM going under, but...

Matchbook has that premium charge, don't they? So while not limiting your odds, that will hurt your bottom line significantly. In my experience Bookmaker will let you win a lot, but they ban you from certain sports. BOL will let you win lots too but will limit/put a delay on you live. But for...