Betfair confiscate money if cant verify account,dont return deposit

Top Sportsbooks

9.9

Bovada

75% Cash Bonus
Read Review
9.8

BetOnline

100% Free Play
Read Review
9.6

Heritage Sports

50% Cash Bonus
Read Review
9.6

BetAnySports

30% Cash Bonus
Read Review
9.5

Everygame

100% Cash Bonus
Read Review
9.5

Bookmaker

25% Cash Bonus
Read Review

saikovskis6

saikovskis6

Joined
May 14, 2015
Messages
1
Hello

How you think-is it normally if betfair confiscate all balance if cant verify account? Also deposit is non refundable.
After I sent passport he ask me bill.I sent bill-no answer after one day after 2 3 etc.After 5 days I resend bill-again NO answer.After week I try to login and find-you account is blocked.I go to LIVE chat and ask where is problem? Answer- your bill dont pass our KYC,please send other bill !!!!
Fine-this company dont send email-please send other bill but closed account and dont answered on emails. I told support-what if I dont have other bill or dont send other bill-than your account remain closed and funds confiscate.Im asking-how you can confiscate my deposit my money if you have problems with my account verifacation ? It is stated in out T@C-if you cant verify account we can confiscate all money in account.
This is worst company what I see, even fraudsters company refunded deposit when dont wana payout-Betfair dont payout nothing ....
Also he dont tell me-your account or document is fake,he just told me-your bill dont pass our KYC.OK if dont pass please return my deposit,NO we never returned money LOOL
FRAUD FRAUD FRAUD
 

Trevrizent

Trevrizent

Joined
May 21, 2013
Messages
552
Send them a different bill or some other proof of your address. I don't like Betfair and I don't use them any more, but they aren't fraudsters (they don't need to be!) and if you send them satisfactory documentation, then they will unlock your account and let you access your money.
 

quincunx

quincunx

Joined
Nov 20, 2012
Messages
678
Trevrizent is correct.Unfortunately,the KYC rules are insisted on by - in this case - the British Government,supposedly to prevent money-laundering.One requirement seems to be that the bill is from a recognised utility.So not just any bill will do.
I agree that Betfair should have emailed you to tell you that the bill didn't meet their requirements.
 
Top