BMR Complaint Form

[ES3]

Thanks for this, I hope I don't need it but I appreciate the willingness to help!

 

[ggzola]

When can I expect to hear back? I have filed last week and emailed you guys to proceed yesterday thank you.

 

[bthagay]

I filed a complaint yesterday , just wanted to see if you guys got it and if I filled it out correctly .

 

[BMR Genie]

I filed a complaint yesterday , just wanted to see if you guys got it and if I filled it out correctly .

Hi Bthagay,

We, we received your complaint and we will ask BMR Dispute to check this out for you. Just remember it takes 2-4 business days to hear you back.

 

[bthagay]

Ok thank you

 

[raul_1358]

Hi … I filed a complaint on Sunday. Have not heard back from you guys.

 

[BMR Genie]

Hi … I filed a complaint on Sunday. Have not heard back from you guys.

Hi Raul,

We have two filed cases received last Sunday - Maranthonbet and BetAdrian. Can you please confirm which one is yours? I can't seem to find your email address in my records.

 

[raul_1358]

Hi .... I filed a complain

Hi Raul,

We have two filed cases received last Sunday - Maranthonbet and BetAdrian. Can you please confirm which one is yours? I can't seem to find your email address in my rec

Hi
The one related to Betadrian

 

[raul_1358]

Hi Raul,

We have two filed cases received last Sunday - Maranthonbet and BetAdrian. Can you please confirm which one is yours? I can't seem to find your email address in my records.

I also put my Gmail account on my complaint form.

 

[BMR Genie]

We will have dispute Matt to check this out for you. Thanks

 

[raul_1358]

Hi guys ... Do you have any updates on my complaint about BetAdrian? It seems there is another complaint from another player with the exact same scenario. I'm afraid more other players get into trouble in the future if you don't clarify the BetAdrian status.

 

[BMR Disputes Matt]

Hi … I filed a complaint on Sunday. Have not heard back from you guys.

Hi Raul, yes we have your complaint. BetAdrian referred us to a manager who is not responding to us so far. I will update you by email after I follow them up again today.

 

[skolar]

I filed a complaint on Jan 9th regarding a very lengthy (70 days now) Bovada account investigation with 0 comminication back from them other than "please wait".

I just wanted to confirm it has been received properly?

 

[BobbyFK]

I filed a complaint on Jan 9th regarding a very lengthy (70 days now) Bovada account investigation with 0 comminication back from them other than "please wait".

I just wanted to confirm it has been received properly?

I will have someone look into this for you. Thank you for your patience

 

[BMR Genie]

Hi Skolar,

Yes, we received your complaint but right now it is still pending. Our dispute analyst will contact you soon.

 

[skolar]

Hi Skolar,

Yes, we received your complaint but right now it is still pending. Our dispute analyst will contact you soon.

Ok thank you!

 

[rolandcorts]

Is the dispute analyst Robert Fitzgerald Kennedy, aka bobbyfk?

 

[skolar]

No, someone named Matt. (Hope he doesn't mind me disclosing that).

 

[skolar]

Hello. I was contacted by a BMR case analyst on January 17th who said he would reach out to a Bovada manager if I wanted regarding my 85 day long account investigation. I responded the same day, with the details and confirming that I would love for BMR to get invovled. I haven't heard anything since and have sent a few followup replies but no answer. Just want to make sure the emails are going through or find out if Bovada has responded or anything?

Thanks!

 

[aleksandarpetreski023]

hello, i just fill complaint yesterday, but still u want to know as soon as possible something. It was about 1bet.co and some bonus manipulation that didnt make any sense. Thanks