@1xBetsupport it's been more than 24 days....
The customer service has blocked me from calling , they haven't replied to my mails ....
I tried calling from a different number , the staff verbally abused me and denied receiving any deposits and disconnected the calls...i can post the audio...
-update-
19 days have passed ... 14 banking days included....
Provided all my bank statements of the entire 19 day cycle along with transaction screenshots of the payment app to 1xbet by email yesterday.
No response yet... No resolution....
@1xBetsupport
The irony is,
today is the 14 th day ....
I will still wait another day and send them my bank statement for the entire period. Thank you for the response. @1xBetsupport
Yes... Their interface suits my style of wagering in Esports and tennis .... But the customer service that they outsource all their issues pertaining to India is jackshit... Zero professionalism ... Service reps in the LIVE CHAT speak from a script in crude English/Hindi ... They have zero...
Gaming id 18429011
Like always the pathetic customer service of 1xbet conning punters once again and flatly refusing to help.
transactions 1- ₹200
transaction 2 - ₹250
Payment gateways on their end failed to connect my deposits to their bookmaker.
I have received my payout 2 minutes back . Thank you for the resolution 🙏. I want to thank the mods and the 1xbet contact on this forum .... Y'all can close this thread and mark it resolved .😊
I've been a satisfied punter of 1Xbet. Offlately the customer service ie. Live chat is extremely poor, rude and ill-informed about book keeping odds etc.
I made a withdrawal request of 12000 Indian rupees. It got approved within 10 minutes and yet it has been more than 72 hours since my request...
Yeah dude, I'm better now. Talk about getting jabbed and still getting the infection. 😂😂
I'm assuming that 1xbet and 1xbit are sister sites because their interface, UI, customer reps, their app everything is the same. Even their promotions and bonuses and odds are the same
Thanks I'll fill...
Namaste,
i am a satisfied customer of 1xbit.com from India and have been regularly using it's services of deposit and withdrawals without any problems for a very long time.
I had accumulated promo points for my sports gameplay and had received promo wager bets in return. Unfortunately i...
@BMR_Brad i have received the bonus points in lieu of the prize (Samsung Phone) ....
I am happy and satisfied by the promt resolution by the bmr team and also the 1xbet dept.
Thank you 🙏 mark the thread resolved and closed.
Namaste,
I have been a fully verified and satisfied customer of 1xbet India for years.Offlately i have noticed that the customer service of the company has gone down to the dogs. They do not respond to the messages in the Live chat nor do they respond to the email tickets they create...