Recent content by catman42

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    GTbets closed account overnight (RESOLVED)

    My issue is resolved and I received payout
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    GTbets closed account overnight (RESOLVED)

    I’m waiting for withdrawal. Will update resolved once I get it. Thanks everyone
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    GTbets closed account overnight (RESOLVED)

    Thank you, I submitted a complaint but can you please put it on pause. I’m back into my account now and submitted a withdrawal. I will keep this updated and mark resolved once it’s goes through
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    GTbets closed account overnight (RESOLVED)

    They said I would have an update early this morning, just contacted them and they seem like I was bothering them asking for an update. They didn’t even call or email that they were disabling my account. This is very concerning and I submitted an official complaint
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    GTbets closed account overnight (RESOLVED)

    I made my first deposit on GTbets last night and won around $7k in slots, I placed a few sport wagers and went to sleep. I wake up and sign in to find my account has been been disabled and I need to go to the live chat. I am then told my account is under review by management because I placed...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    I had an issue with JazzCasino where they locked my account for a further audit of the games. After working with their support team they have reopened my account and everything is resolved. They were very nice and fair throughout this routine process, and now I understand this is a process put...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    I also want to add in I forgot I won on Primal Hunt, well I think I won overall, both winning an losing sessions
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    Brad are you referring to both our lists or just mine? Thanks!
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    I believe the most I won was on Jungle Stripes (betsoft), then Buffalo (hold and win) - (Booming Games), then Witches Wild Brew (Booming Games), Dragon Chest (Booming Games). But additionally I played a ton of other Betsoft games, like over a dozen and other BGaming games (fire lightning...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    If he calls again I'm just going to ask him to send an email of his findings, what the issue is and we can use that to contact the software makers. They clearly don't have any evidence, hopefully you're able to speak to someone competent there today Brad, this guy Phil was a maniac and I hope...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    I sure hope so, I feel like with the way their terms and conditions read that they could just close our account for no reason at all. I mean they are approaching this situation like scumbags running a scam casino. Which is really surprising because I was actually having a good experience...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    Thanks Brad, appreciate you standing up to them for us. We aren’t using any software, our strategy we told them was we bet more when we lose and hope to hit big or hit a bonus. That’s all luck and part of playing. I really can’t believe the approach they took to call us aggressively and...
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    Lol head of security that guy was so unprofessional and unethical. This is a terrible PR move for them trying to intimate, scare played and steal 106 players funds! Their reputation is done
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    I found this on their site, maybe we ask for an internal investigation, this guy Phil needs to be looked into for abuse. https://jazzcasino.com/dispute-resolution/
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    [RESOLVED] Jazz Casino locked my account out of nowhere- need help and advice.

    Same exact experience here! What a maniac, I'm worried because I told him I read an article on slots that he has reason to confiscate my funds, I did nothing wrong. What a disgusting experience. I'm really hoping we get our funds back. Aren't these guys a regulated casino? Can we take...
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