I registred in Smarket last year.I play a lot in this exchange. As they have better % than betfair.My account was absolutely verified.Couple days ago(after my last 30 days winning)reached 165k smarket requested documents again.
As part of responsible gambling and anti-money laundering policies, once certain transaction limits are reached or we detect specific betting patterns on an account we are required to conduct some further verification checks on our users. As your account has been flagged, we will require some documentation from you, could you please provide us with a clear photo of yourself holding your photo ID, a recent bank statement showing your name, address, the date and the company logo and a screenshot of the Neteller account you are using to fund your account showing the account number, your email and the name and address registered to the account?
Apologies for any inconvenience this may cause.
Kind regards,
David
I sent all requested documents.
next day Davis asked new request-
Many thanks for the documents you have uploaded. However we still require a recent bank statement showing your name, address, the date and the logo of your bank and a screenshot of the Neteller account that also shows the address registered to the account.
Once received our team will review these documents as soon as possible.
Kind regards,
David
I asked-why you asking bank Documents as I sent you utility bill as address proof.
Davis answered-
As you have a funded Neteller account I am assuming that you have a bank account to withdraw and deposit your money from there. We will require a statement from this account in line with regulatory requirements we operate under and our commitment to the ongoing verification of our customers' accounts for their protection and ours.
Kind regards,
David
This suport manager(or thmthing like that) ASSUMING !!!
How you like it-now support not asking some documents but also ASSUMING !
I sent replay -why you think my Neteller was funding trough bank account? there is lot of other ways how to get money in Neteller-and most popular is transfer from family or friends or get money from other gaming site for example.
I sent netteller screenshot how my neteller was funding from WillHIll before i registred in Smarket.
Answer was closing account and answer
As you have been unable to provide us with satisfactory documents as requested, I'm afraid we are no longer able to accept your custom. Your pending withdrawals have now been processed and your outstanding balance will be processed back to your Neteller account shortly but your account will no longer be available for your use.
Kind regards,
David
Please do not registred in this exchange as they ar poorly,last time also their oddS was so so and different(of course NOT better) from betfair.
he advert their website as grooving new company-NO THIS IS NOT GROOVING BUT SINKING COMPANY !!!!
ALSO REQUESTS SENDING DOCUMENTS CLOSE TO FACE IS UNETHICAL PRACTICE
As part of responsible gambling and anti-money laundering policies, once certain transaction limits are reached or we detect specific betting patterns on an account we are required to conduct some further verification checks on our users. As your account has been flagged, we will require some documentation from you, could you please provide us with a clear photo of yourself holding your photo ID, a recent bank statement showing your name, address, the date and the company logo and a screenshot of the Neteller account you are using to fund your account showing the account number, your email and the name and address registered to the account?
Apologies for any inconvenience this may cause.
Kind regards,
David
I sent all requested documents.
next day Davis asked new request-
Many thanks for the documents you have uploaded. However we still require a recent bank statement showing your name, address, the date and the logo of your bank and a screenshot of the Neteller account that also shows the address registered to the account.
Once received our team will review these documents as soon as possible.
Kind regards,
David
I asked-why you asking bank Documents as I sent you utility bill as address proof.
Davis answered-
As you have a funded Neteller account I am assuming that you have a bank account to withdraw and deposit your money from there. We will require a statement from this account in line with regulatory requirements we operate under and our commitment to the ongoing verification of our customers' accounts for their protection and ours.
Kind regards,
David
This suport manager(or thmthing like that) ASSUMING !!!
How you like it-now support not asking some documents but also ASSUMING !
I sent replay -why you think my Neteller was funding trough bank account? there is lot of other ways how to get money in Neteller-and most popular is transfer from family or friends or get money from other gaming site for example.
I sent netteller screenshot how my neteller was funding from WillHIll before i registred in Smarket.
Answer was closing account and answer
As you have been unable to provide us with satisfactory documents as requested, I'm afraid we are no longer able to accept your custom. Your pending withdrawals have now been processed and your outstanding balance will be processed back to your Neteller account shortly but your account will no longer be available for your use.
Kind regards,
David
Please do not registred in this exchange as they ar poorly,last time also their oddS was so so and different(of course NOT better) from betfair.
he advert their website as grooving new company-NO THIS IS NOT GROOVING BUT SINKING COMPANY !!!!
ALSO REQUESTS SENDING DOCUMENTS CLOSE TO FACE IS UNETHICAL PRACTICE