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  • fenic casino confiscated my winnings

    I wan 2787 GBP by playing Dead or Alive slot manufactured by Netent at www.fenixcasino.com
    The casino is refusing to pay my winnings and accuse me in abuse behaviour.
    I have a video where i filmed how i wan this money.I played very popular slot Dead or Alive which on very rare occasions can generate such big winnings.

  • how can it refuse to pay your winnings if u filmed ur game??

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    • Have you been able to forward your video evidence to fenic ?

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      • Try casinomeister for complaints like this - chances are you violated bonus terms such as using stakes above the maximum or perhaps dead or alive wasn't allowed to be played with the bonus for example. Need way more info to judge this one

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        • all good now.they have paid the winnings

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          • Thanks for letting us know.

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