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  • Matchbook Complaint-Self Exclusion Theft

    Hi All,

    I believe that Matchbook have treated me unfairly. I am a compulsive gambler and I have self excluded from all reputable firms.

    I self excluded with Matchbook. Please read attachment and requested to never to be able to access their site again clearly.

    However in a moment of weakness I was able to access my account again without any controls or cooling off period and I have done considerable financial damage, betting all through the night until finally betting until the early morning and losing approx. €3000. I'm now in dire straits.

    All the details that I entered were identical and I made no effort to circumvent their systems. I wonder what recourse I have in this situation if any. I intend to contact the gambling commission, Alderney licensing and post the details on the sites. I will also see if legal action is possible.

    I see their is precedent to refund deposits with other reputable bookies.

    Thanks in advance if you have any advice,

    Sincerely,

    Gary

  • http://www.bookmakersforum.com/bookmakers/self-excluded-could-still-open-account-bet-homecom/337

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