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  • Have you asked Ladbrokes what more they want for the purposes of verifying your ID ? If you have,and they haven't responded,then point out to the Gibraltar authorities that the 'way forward' isn't working - and why.

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    • Yes Im asked-sent email 16 January to Ladbrokes and still without any answer.

      yes and I told David Walsh(Gograltar) man who comunication with me sometimes-
      Ladbrokes dont answered om my emails!
      but David answer was only-THE OPERATOR WILL BE CONTACTING YOU..
      that is all what Gibraltar can help me in this case....

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      • Have you tried phoning them? You will probably get a lot further pursuing ladbrokes or even the Gibraltar Gambling Commissioner over the phone.

        So you registered when you were in Ireland and placed the bet in Ireland. Just a couple of other questions.

        Although you registered in Ireland, did you use an Irish address or your latvian address (if you still had one).

        Did you try to withdraw your balance whilst in Ireland or when you were back in Latvia?

        If you have registered in one country with details from another or if you have tried cashing out whilst in a different location, this would have alerted the security team as a potential issue.

        Your ID might not be the problem, it could be something do do with your IP location either whilst registering or trying to withdraw.

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        • im having a similar issue with apparently the same strategy employed. i had funds in my account, i think around 200 e and forgot my password in 2016. i mailed them about it and after 6 mails they request a copy of my id card. which i normally never scan or mail because you have no idea who that file ends up with in the future. i found that very strange because even paypal doesnt request that for a password.

          i did anyways and after that nothing happened and eventually i forgot about it. yesterday i found out that betways which i used since then have no more ufc fights to bet on so i remembered ladbrokes. i checked my mail and found out that they had claimed the documents are not valid. so i sent them the exact same scans and asked for immediate unfreeze which they did but miraculously all my funds have disappeared. further questions about this are being ignored up to now - so im not betting on conor tonight :-)

          i can guarantee you it will take another heap of mails until my funds reappear if they do at all. that technique is called administrative funds delay, the banks use it all the time. you delay releasing funds by creating runarounds - which increases your cash volume and such the value of the company. keep in mind that everything you win is virtual. the only real funds are our deposits - so if you win large sums that doesnt mean they have it available for you. kind of like the stock market, its all an illusion to get you to deposit more.

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