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  • Originally posted by yourmum

    Download the complaint form - you may be able to edit it with your info and send it back.


    But first I would email them and let them know you wish to issue a complaint. I used them against 666BET last year and they responded within 48 hours when I emailed them.


    See what they say about your situation and then forward your complaint. I would also head to sportsbookreview.com and file a complaint there, apparently they own this site as well, but are more active on that site. They have sorted out a number of complaints and appear to be willing to talk to third parties.


    You might want to issue the complaint with sportsbookreview.com first and then use IOM gaming commission. Although there is nothing stopping you doing both at the same time.


    Good luck

    Thank you.
    If i understand you right, i shall IOM send an email, where i tell them i want to open a complaint about the bookmaker. Shall i send them the whole explantion about my "Problem" immediately within the 1st email ((includ. all Screenshots ))? Or shall i firstly tell them, the Problem is about x/y in a short description?

    Comment


    • Yes tell them the complaint first and state you have screenshots etc.. Wait for a reply and they'll tell you to fill the form out and probably ask for the screenshots as well.

      Do head to sportsbookreview.com as well and fill out a complaint there as well, they will also do what they can for you. If you search the forum for bet2be you will see a lot of complaints, but they do appear to want to resolve issues so you might be okay as people have eventually been paid and had problems solved. Do be prepared to wait for a resolution from them though

      Comment


      • Originally posted by yourmum

        Yes tell them the complaint first and state you have screenshots etc.. Wait for a reply and they'll tell you to fill the form out and probably ask for the screenshots as well.


        Do head to sportsbookreview.com as well and fill out a complaint there as well, they will also do what they can for you. If you search the forum for bet2be you will see a lot of complaints, but they do appear to want to resolve issues so you might be okay as people have eventually been paid and had problems solved. Do be prepared to wait for a resolution from them though

        thank you!!

        Comment

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