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  • Betsson

    Hi there!

    You`ve helped me very good before and i hope you can do something about this new problem.

    It`s about betsson.

    My friend opened an account with them and ive "helped" him to bet. Now when he wanted to withdraw his funds, (it was about 2300 euro) they refuse. They dont want to tell why..just that he has broken the rules.

    Before this decision they called him without warning and asked questions, he told them he didnt want to answer what method he used for deposit, because he is affraid talking about money on the phone. And because i helped him he was little confused about everything. The deposit was with his neteller.

    Can they just confisticate the money this easy? We´ve done nothing wrong except ive helped him with everything and weve been betting on surebets. (which can not be against rules..but they hate it) If he had lost the money on bettsson im sure they wouldnt have returned the lost money. I think they are terrible.

    The accountname on betsson was: hakansandinen@hotmail.com

    His name: Håkan Sandin

    I dont know what you say about this, but i would be more than happy if you could do something.

  • First of all you need to be specific about which rule they say you or "your friend" broke. Betsson is a high level book and their approach by phone got you both unprotected. In these cases you admit you "helped" your friend with everything but if you shared the same IP or you betted in his name for your own profit, they can take your friend's winnings and cancel the account.

    Comment


    • They dont tell what rule we broke. But how can they know if i betted for my own profit? They just think so, but they can not be sure. Its very crazy if i cant tell him how to bet, even if we sit with my ip.

      Comment


      • I believe they can argue multiple accounts if you shared the same IP. There is a standard rule in almost all books saying one account per person, IP adress, computer, etc...
        If thet don't tell you what rule you broke, you can demand an explanation from them. But if they say it's "multiple accounts" because of shared IP, I believe that you have no chance :S

        Comment


        • I just wrote to them again for an explanation. Maybe i get an answer now. But i find it very strange if they can confisticate the money so easy. Then youre not allowed to log in to your account from other computers then? Why is it even possible if its like that?? ooohh sorry man..you logged in with a computer that have had an account with us before so now we keep your money..

          Comment


          • Now they have answered same thing again. They just say the rules are broken, they obviously doesnt want to tell which rules.

            Comment


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