X
  • Filter
  • Time
  • Show
Clear All
new posts

  • circlebet stole my money

    hello
    at 22-1-2014 i registered at circlebet and contact the support team about a first deposit bonus.
    it was not clear what the bonus was,so i asked.
    here is my mail to circlebet support ,there is no live help.

    hello
    i just registered and on the site i see :
    enjoy our cassino bonus
    use bonus code :CASINO100
    deposit €200 get €400 to play with

    but by promotions i see:
    Casino: 100% up to €100

    Enjoy our 1st deposit bonus 100% up to €100 when you use the bonus code SLOTS100

    is the code CASINO100 : deposit €200 get €400 to play with

    best marcel



    After 10 min i got response of circlebet.

    Dear Marcel,

    That is a mistake. The person that is in charge of the web content hasn't updated it. We will now.

    Since you have noticed it before us, we will provide you with that bonus.
    Please, go ahead with your deposit and we will manually credit your 200€ bonus. Just drop us an email when you do it.

    Best,
    CircleBet Team


    So that was nice .
    i start playing and the next day i could not see on the site how mutch i wager so i mail them again .

    2014/1/23 m

    hi
    can you tell me how much i have to wager my bonus and how i can check how i,m doing with my wager.
    best marcel

    i got an answer i 5 min :

    Dear Marcel,

    You have wagered € 4773.55 and you need to wager € 14000.0. Unfortunately that is a feature or platform doesn't provide at this moment, but we hopefully will soon. In the meantime, please, don't hesitate to ask us any time you would like to know.

    Kind regards,
    CircleBet Team


    later that day i wanted to know how i was doing so i mail again and again 5 min for a answer.

    Dear Marcel,

    Yes you had. However, our gaming control department has just contacted us explaining that you broke one rule of the bonus terms and conditions which states that maximum bet per spin allowed is 4.5 €. They say you place several bets on 5€.

    Kind regars,
    CircleBet Team



    i checkt before i start playing and the bonus conditions states that maximum bet per spin allowed is 5 €.

    6.8 While wagering with casino bonus money maximum bet per spin is €5 at our Casino. Should a player bet more than €5 per spin then the winnings from such bets and the entire bonus including any other winnings will be forfeited and will not count towards the wagering requirement


    i have mailt about 6 times and i get no more response and i can not withraw my 360eu.

    it looks like they just took my money



    best
    marcel





    hello
    at 22-1-2014 i registered at circlebet and contact the support team about a first deposit bonus.
    it was not clear what the bonus was,so i asked.
    here is my mail to circlebet support ,there is no live help.

    hello
    i just registered and on the site i see :
    enjoy our cassino bonus
    use bonus code :CASINO100
    deposit €200 get €400 to play with

    but by promotions i see:
    Casino: 100% up to €100

    Enjoy our 1st deposit bonus 100% up to €100 when you use the bonus code SLOTS100

    is the code CASINO100 : deposit €200 get €400 to play with

    best marcel



    After 10 min i got response of circlebet.

    Dear Marcel,

    That is a mistake. The person that is in charge of the web content hasn't updated it. We will now.

    Since you have noticed it before us, we will provide you with that bonus.
    Please, go ahead with your deposit and we will manually credit your 200€ bonus. Just drop us an email when you do it.

    Best,
    CircleBet Team


    So that was nice .
    i start playing and the next day i could not see on the site how mutch i wager so i mail them again .

    2014/1/23 m

    hi
    can you tell me how much i have to wager my bonus and how i can check how i,m doing with my wager.
    best marcel

    i got an answer i 5 min :

    Dear Marcel,

    You have wagered € 4773.55 and you need to wager € 14000.0. Unfortunately that is a feature or platform doesn't provide at this moment, but we hopefully will soon. In the meantime, please, don't hesitate to ask us any time you would like to know.

    Kind regards,
    CircleBet Team


    later that day i wanted to know how i was doing so i mail again and again 5 min for a answer.

    Dear Marcel,

    Yes you had. However, our gaming control department has just contacted us explaining that you broke one rule of the bonus terms and conditions which states that maximum bet per spin allowed is 4.5 €. They say you place several bets on 5€.

    Kind regars,
    CircleBet Team



    i checkt before i start playing and the bonus conditions states that maximum bet per spin allowed is 5 €.

    6.8 While wagering with casino bonus money maximum bet per spin is €5 at our Casino. Should a player bet more than €5 per spin then the winnings from such bets and the entire bonus including any other winnings will be forfeited and will not count towards the wagering requirement


    i have mailt about 6 times and i get no more response and i can not withraw my 360eu.
    it,s no4 26-1-2014 and still no response!!
    it looks like they just stole my money



    best
    marcel





  • i made a screenshot of the bonus terms

    Comment

    Top 5 Reviews

    Pinnacle
    Bet365
    Bodog
    William Hill
    Ladbrokes
    Working...
    X