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  • Alexhop
    started a topic Self exclusion refund

    Self exclusion refund

    Hi I’m wondering if anyone can help and for some advice please.

    i registered with gam stop over a year ago - i was banned from all casinos except Boyle sports who regularly started emailing me enticing me to play with them.
    i took a risk re joining back up expecting to be declined and they let me join - approving my I.D and address.
    i used my full name / dob / address yet I have a new email address.
    i went on to loose over 2k - do I have a case here? Was anyone successful in getting their deposits back atall? Gam stop have advised me given my details were the same I registered with I should be entitled to my deposits.
    worried that I have a new email address that this voids that - yes I understand I have a problem.
    but this is a serious breech of their license,any similar situations and good outcomes?

  • quincunx
    Lookup Jimmy Justice on twitter or justiceforpunters.org.Or try the complaint button on the right of this page.
    Last edited by quincunx; 08-03-2020, 11:54 AM.

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