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  • MCON6791
    started a topic Stsbet

    Stsbet

    Hi Guys,

    New here and have a quick question.

    I have recently joined STS bet for the joining bonus (bet £30 on 3 x 1.80 + get a £30 free bet), and have built up winnings of over £400, which have been withdrawn and paid into my account, but my issue is that the site are now looking for ID verification and the only form of ID I have is a provisional licence which is apparently not acceptable anymore - So are they able to reclaim these funds even though they are paid?


    Just as an FYI, the site is absolute garbage



    Many thanks,

    Michael

  • soccer star
    replied
    Originally posted by MCON6791 View Post
    Hi Guys,

    New here and have a quick question.

    I have recently joined STS bet for the joining bonus (bet £30 on 3 x 1.80 + get a £30 free bet), and have built up winnings of over £400, which have been withdrawn and paid into my account, but my issue is that the site are now looking for ID verification and the only form of ID I have is a provisional licence which is apparently not acceptable anymore - So are they able to reclaim these funds even though they are paid?


    Just as an FYI, the site is absolute garbage



    Many thanks,

    Michael
    Sounds like a nightmare of an experience here. What are you going to do?

    Leave a comment:


  • MCON6791
    replied
    Hi Sandy!

    I only have a provisional license at the moment and may need to purchase a passport going forward.

    Do you know if they can legally ask for the money I have withdrawn back?

    The money was withdrawn at least a day before they asked for ID, so is there anything to stop me from just closing my account and going elsewhere?

    Many thanks!
    Michael

    Leave a comment:


  • BMR Sandy
    replied
    Hi Mcon6791,

    The identification card is one of the requirements for the verification process, but do you have any form of evidence to prove your identity aside from that?

    Leave a comment:

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