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  • Stsbet

    Hi Guys,

    New here and have a quick question.

    I have recently joined STS bet for the joining bonus (bet £30 on 3 x 1.80 + get a £30 free bet), and have built up winnings of over £400, which have been withdrawn and paid into my account, but my issue is that the site are now looking for ID verification and the only form of ID I have is a provisional licence which is apparently not acceptable anymore - So are they able to reclaim these funds even though they are paid?


    Just as an FYI, the site is absolute garbage



    Many thanks,

    Michael

  • Hi Mcon6791,

    The identification card is one of the requirements for the verification process, but do you have any form of evidence to prove your identity aside from that?

    Comment


    • Hi Sandy!

      I only have a provisional license at the moment and may need to purchase a passport going forward.

      Do you know if they can legally ask for the money I have withdrawn back?

      The money was withdrawn at least a day before they asked for ID, so is there anything to stop me from just closing my account and going elsewhere?

      Many thanks!
      Michael

      Comment


      • Originally posted by MCON6791 View Post
        Hi Guys,

        New here and have a quick question.

        I have recently joined STS bet for the joining bonus (bet £30 on 3 x 1.80 + get a £30 free bet), and have built up winnings of over £400, which have been withdrawn and paid into my account, but my issue is that the site are now looking for ID verification and the only form of ID I have is a provisional licence which is apparently not acceptable anymore - So are they able to reclaim these funds even though they are paid?


        Just as an FYI, the site is absolute garbage



        Many thanks,

        Michael
        Sounds like a nightmare of an experience here. What are you going to do?

        Comment

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