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  • Gambling refund

    Hello, my story is pretty short, I have lost over 2k$ on a site called loot.bet I have asked for self exclusion because I have a massive problem and they did as I asked to so they banned my account. But later on I have asked them to reopen my account and they did but they said I will never get my account back.Is there a way to get a refund?
    Last edited by LinVi; 10-11-2019, 06:29 PM.

  • I have convinced live chat, so they gave me an email which is their higher managment.
    This is what I sent to them:
    "Hello I was given this email by your employees so you can review my case.
    So I was gambling a lot on loot.bet and lost a lot of money so I asked support for self exclusion and they banned me as intended(they said my account will never be reopened ). But a day later I have asked support to reopen my account and they did, I lost even more money and I have asked for a full refund because my account got reopened even tho I was excluded(banned) from the site.
    I don't know if loot.bet fully understands the rules of self exclusion but it is a serious breach of your license if you let self excluded people gamble.
    "

    Comment


    • Hi, please fill out this complaint form and we will look into this for you.

      Comment


      • Hello, I know what you are talking about, I have been through a similar situation some months ago. I usually play on แทงบอลออนไลน์, and after a big loss, I decided to freeze my account for an indefinite period of time. I had 600$ on that account but I forgot to withdraw them. I thawed my gambling account after 2 months, and everything was alright. Money was on my account, but I couldn’t use them till I didn’t confirm my identity and my passport details. I thought every casino works similarly. I am sorry for your loss, still, write to their support, maybe they will find a way to help you.

        Comment


        • Did u write to their support team?

          Comment


          • Simply put, a random number generator is a highly complex software program that randomizes all outcomes to ensure that every spin generates a result that is independent of the previous spin in casino games online free. Simulating randomness in a man-made creation may appear to be an insuperable challenge, but the world's leading software providers and gaming developers have perfected this.
            Last edited by Terryco; 04-19-2021, 03:01 AM.

            Comment


            • I hate gambling

              Comment


              • Maybe there is a way to get back your account, but the question is: why would you continue gambling after losing 2k$?
                Maybe, gambling isn't for you?
                I also love betting, but I never lost such an amount, and I would never bet 2k$.
                Now, coming back to your question on how to get your account back, I would suggest you betting on another bookmaker.
                For example, I bet on W88, and I would say that this is the most reliable and best betting site.
                If you want, you may also try betting on the site I mentioned above.

                Comment

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