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  • Originally posted by mx5nc View Post

    No i did not submitted an MGA complaint a couple of weeks ago. Just i did submitted an BMR complaint a couple of weeks ago.
    At MGA i did some days ago.

    I think that may be have good news at next days.
    As i said at my last messages here, i have had ask help from Neteller support.
    I received answer from Neteller today:

    Thank you for contacting us.
    We've confirmed with the merchant that the funds have been processed.
    Kind regards,
    NETELLER VIP Team
    Hi all, Hi mx5nc,

    I am having same issue, I did have 940 EUR on my account at Big Bet World and noticed that they are completely unreachable and no one takes care about paying out the money. I filed a payout request on 7.4.2019 and got an auto-reply that they will take about this but so far I did not get any money back. I am sure no one of Big Bet World takes care about it as you can reach on the internet that they are not reachable and look like bankrupt?!

    However, as suggested in this thread I just filed a complain at mga.org.mt and also on bookmakersreview.com.


    Did you contact Netteller because it was the provider who was used when you top-up your deposit on Big Bet World?
    I think I used my .Vis Credi card when top-up my deposit. Shall I make a complain at V.i.s.a. somehow?
    What do you guys suggest me now to get my money back? I am talking about nearly 1000 EUR

    Thanks a lot!

    Comment


    • There has been a few reports of smaller amounts being paid to people in the last week or so.

      All hope may not be lost yet.

      Comment


      • Sorry for you guys. Hope all of you can get your money. I have also faced with same issues and decided to use an agent to avoid such these situations even I do not like to pay more commission.

        Comment


        • Hi tsffm2016. Yes i contact Neteller because they was the provider at all my deposits. I think is a good idea for you to do the same with ****.
          I hope that Bigbetworld will sent us money. I see at 2 forums that they have had start to do payments at April.

          https://www.sportsbookreview.com/for...-world-p3.html
          https://www.wettforum.info/forum/boo...ahrungen/page9

          But i think that they do payments for small amounts.For bigger amounts i do not know what will happens.
          You live at Germany? I ask you because i think that there at Germany Bigbetworld has a lot of customers, but not at other countries.

          Comment


          • Originally posted by mx5nc View Post
            Hi tsffm2016. Yes i contact Neteller because they was the provider at all my deposits. I think is a good idea for you to do the same with ****.
            I hope that Bigbetworld will sent us money. I see at 2 forums that they have had start to do payments at April.

            https://www.sportsbookreview.com/for...-world-p3.html
            https://www.wettforum.info/forum/boo...ahrungen/page9

            But i think that they do payments for small amounts.For bigger amounts i do not know what will happens.
            You live at Germany? I ask you because i think that there at Germany Bigbetworld has a lot of customers, but not at other countries.
            Hi,
            yes I am living in Germany.
            Thanks for the links, I am watching these two other threads now, too.
            However, now it seems login to Bigbetworld isnt possible at all, right? luckily I made some screenshots last week.

            Comment

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