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  • Alex1197
    started a topic Mansionbet help

    Mansionbet help

    Hi all its been nearly 48 hours and my withdrawal is still not approved.

    I have provided docs but they said said my utility bill was no good as my 1st name was an initial. I send a council tax letter and my passport again but no response.

    Customer chat fobs me off. Emailing customer service has no response.

    I dont know what more to do.

    I have 3k to withdraw.

    Any advice guys?

    Thanks

  • win euro win
    replied
    You get paid bro??

    Leave a comment:


  • BMR Sandy
    replied
    Alex, please fill-out the complaint form https://www.bookmakersreview.com/player-complaints/ and we will try to assist you in this matter. Thanks

    Leave a comment:


  • Alex1197
    replied
    Can someone step in please. This is becoming a joke. I have had over 3k back from them but i am due a final payout of £150.

    They said on an email i would have it 1st thing today.

    Oddly my paypal has been refunded 70 of my 200 deposit.

    I dont get why they did not just send the 150.

    I am now 80 short. They are ignoring my emails.

    My username is Redman9911 if anyone can get through to mansion.

    My account is closed so cant use live chat.

    Leave a comment:


  • BMR Sandy
    replied
    Alex, they have here the information regarding the withdrawals policy, https://uk.mansionbet.com/withdrawal-policy/

    Good to hear that your ID has been verified. Keep us posted!

    Leave a comment:


  • Alex1197
    replied
    Hiya guys.

    Thank you. My id has been verified but still no payment. How long does a paypal withdrawal normally take with them?

    Thanks.

    Leave a comment:


  • Trevrizent
    replied
    Don't worry, you'll get paid.

    Leave a comment:


  • Tart
    replied
    Alex I have not had an issue with being paid out by Mansion. Be patient it will arrive.

    Leave a comment:


  • BMR Sandy
    replied
    Alex, the 2 days process is still acceptable. Is this your first withdrawal?

    Leave a comment:

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