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  • Tobet canceled three of my tickets

    I had 224 euros on my account.I asked for a withdrawal of 170 euros of my account, and then tobet refused it and canceled three of my tickets. One bet was made a month ago. Please help, I have pictures of all tickets, that they are accepted and paid, and they canceled ticket when a month has passed. I don't know why they do it, i bet regularly, they say that I made a bet when result was already known, but that isn't correct. Please help

  • What event or sporting event did you bet on? You need to be more specific on what they are claiming you have done wrong. Have they also closed your account?

    Comment


    • Originally posted by G-Man

      What event or sporting event did you bet on? You need to be more specific on what they are claiming you have done wrong. Have they also closed your account?

      I bet on football, next goal, or under/over, they told me that i bet on event, when i knew the result, and that isn't correct, i bet all regular, but when they saw I got some money, they canceled it all

      Comment


      • Did you bet on the matches live?

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        • Originally posted by newBMR

          Did you bet on the matches live?

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          • Yes,I bet on matches live, but I don't even know how could I knew the result, that's ridiculous, I bet all regular. They canceled one ticket when a month has passed, as i said, if there were something wrong, shouldn't they cancel that faster, they saw I got some money, and they didn't like it.

            Comment


            • What matches did you bet on? At what odds? Do you have screenshots showing the time the bets were placed/accepted? Do you have copies of the emails where Tobet informs you that your bets were voided?

              If you want Bookmakers Review to help, you need to share more information. You cannot just expect to say "they cancelled my ticket, please help".

              You need to prove that you have a valid complaint before we pursue the case.

              Comment


              • Originally posted by pier0

                What matches did you bet on? At what odds? Do you have screenshots showing the time the bets were placed/accepted? Do you have copies of the emails where Tobet informs you that your bets were voided?


                If you want Bookmakers Review to help, you need to share more information. You cannot just expect to say "they cancelled my ticket, please help".


                You need to prove that you have a valid complaint before we pursue the case.

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                • I have all tickets screenshots, and I have transcripts on my mail, do you have e mail, so I could send all to you, I think I've sent you already screenshots, but no matter, I can do it again.

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                  • You can add the emails to the complaint ticket or send them to complaints at bookmakersreview dotcom

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                    • I didn't get response from them, and put complaint at your site and still nothing

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                      • What did you expect? Players come here only when they have problems, not all bookmakers take us seriously. We contacted Tobet, but we didn't hear back from them.

                        If players like yourself spent more time on the forum and the site contributing to it, maybe bookmakers would take notice. But I guess it's easier to come here with a problem and also be demanding.

                        Maybe you should hire a lawyer.

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                        • I guess this explain why they didn't reply: Tobet to close down on August 10.

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                          • Another consequence of Tobet closing without solving your case: Betsson suspended from Green list.

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                            • Just a quick update for the forum, as the player has disappeared (and you will understand why): I have eventually spoken with management at both Tobet and Betsson and it appears that targetpfc was part of a group of Serbian players that were placing in-play bets on results already known.

                              In other words they were past-posting or late betting. I still believe Tobet could have handled the matter in a more professional way as one of the bets voided was almost a month old and the bookmaker initially tried to deny that was the case and only when they realized I had screenshots of the player's betting history they admitted to it.

                              In the coming days we will complete the investigation, but it seems likely that Tobet acted in accordance to its rules and to protect its business from a group of fraudsters.

                              Further to that, player targetpfc will be banned from Bookmakers Review as when he submitted his complaint he agreed to the following

                              "If you decide to submit a complaint and the bookmaker proves to us you are a bonus abuser or a fraudster, you will be denied future use of the site and your name will be placed on a list available for other bookmakers to consult."

                              Comment

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